diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 8971445939
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal and wait for it to stabilize. If you're still having trouble receiving the OTP, try clicking the "send OTP" button again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to our customer support team to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Users can only withdraw earnings from gaming activities, and bonus money cannot be withdrawn. This means that users can access their hard-earned gaming rewards but not additional bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhar card information and UPI and bank account details. This will help facilitate a smoother experience in the app. By saving these details, you can easily access and manage your information in the future.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional payment delays can add extra time, requiring a wait of up to 24 hours in some cases. This variation in completion time is dependent on the processing of payments within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's delayed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their customer care centre for assistance.
At diamondexch, the convenience and security of our customers are our top priorities. We offer support for a wide range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless and hassle-free transactions. Our customers can enjoy secure and private transactions without worrying about the security of their personal and financial information. We also provide 24/7 customer support, available 365 days a year, to ensure that our customers have a smooth gaming experience without any complications. Our dedicated team is always ready to assist with any queries or issues via live chat, email, or phone, providing quick and effective resolutions to any problems that may arise. Our commitment to customer satisfaction and security is unwavering, and we strive to provide a safe and enjoyable gaming experience for all our customers. With our advanced security measures and dedicated customer support team, you can play with confidence, knowing that your gaming experience is protected and supported at all times.
Join diamondexch today and take advantage of generous bonuses, exciting promotions, and a loyalty program that rewards your continuous play. Elevate your gaming experience with us and discover why diamondexch is the top choice among players worldwide! By joining our community, you'll gain access to a wide range of benefits, including: * Generous welcome bonuses to get you started * Exciting daily and weekly promotions to keep the excitement going * A loyalty program that rewards your continued play, with exclusive rewards and perks * A user-friendly platform that makes it easy to navigate and play * A dedicated support team available to assist with any questions or issues At diamondexch, we're committed to providing an exceptional gaming experience that exceeds your expectations. Our team of experts is constantly working to improve and expand our offerings, ensuring that you always have access to the latest and greatest in online gaming. So why wait? Join diamondexch today and start experiencing the thrill of online gaming like never before. With our generous bonuses, exciting promotions, and loyalty program, you'll be treated like a VIP from the moment you sign up.